How to communicate in a way that gets you heard: assertive communication

Do you sometimes feel that your communication could have more impact? That your views and preferences aren’t taken as seriously as they could be? Through years of facilitating

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Minimise misunderstandings in conversations

Disentangling misunderstandings in conversations.Have you ever wondered why a conversation didn't go as well as you'd hoped? Perhaps you feel you were misunderstood? Or the discussion seemed to go

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